In software development processes, customer relations are an important factor that determines success. Nowadays, technology companies direct their projects by taking customer satisfaction and feedback into account. The success of these relationships not only affects the outcome of a software project, but also determines the long-term success of the company.

Customer relationships are an indispensable part of a successful software development process. Communication and co-operation build trust and understanding between the customer and the development team. In this way, customer expectations can be better understood and the right solutions can be offered.

An accurate understanding of customer requirements is the foundation of a successful software project. Customer relations provide an accurate platform to determine the needs and expectations of the customer. In this way, it is ensured that the software will fulfil the desired functions and meet customer expectations.

Building long-term relationships and ensuring customer loyalty are critical to the success of software companies. Customer relationships provide a solid bond with customers and provide the basis for future business opportunities. This ensures the long-term success and sustainability of the company.